Proving Manufacturing Defects: Legal Duties of the Complainant and Consumer Commission under The Consumer Protection Act, 2019
In recent years, complaints alleging manufacturing defects in automobiles and consumer goods have become increasingly common before Consumer Commissions across India. However, such allegations—while serious in nature—require more than mere assertion. The Consumer Protection Act, 2019, lays down specific legal principles regarding the burden of proof and evidentiary requirements in such cases. This article examines […]
